Lorikeet

Provides LLM inference services on a ZDR and no-model-training basis.: USA

LLM inference: Baseten provides LLM inference using open-weight models on a ZDR basis with no modal training.

LLM inference: Provides LLM inference services for our AI agent system.

LLM inference: USA

LLM inference services: Modal provides LLM inference using open-weight models on a ZDR basis with no modal training.

Speech-to-text transcription for voice calls: AssemblyAI transcribes live customer call audio, operating as the failover and quality-comparison provider alongside our primary transcription vendor.

Speech-to-text transcription for voice calls: Deepgram converts live and recorded customer call audio into text so our AI voice agents can understand what a caller said, and to produce post-call transcripts.

Text-to-speech voice synthesis: ElevenLabs synthesises the speech our AI voice agents use on calls, and creates the custom voices subscribers select.

Testing and monitoring of low-level LLM tasks

AI Gateway services — a unified API routing layer that load-balances LLM inference requests across our existing providers for improved reliability and performance.: Vercel's AI Gateway operates a Zero Data Retention (ZDR) policy — prompts, outputs, and sensitive data are not retained after requests are completed.