Compare/Salesforce vs Intercom

Salesforce vs Intercom

CRM & Support

Key Differences

Salesforce is used by 101 companies while Intercom is used by 57 companies. 17 companies use both.

Salesforce has 27% adoption across tracked AI companies, compared to 15% for Intercom.

84 companies use only Salesforce: 1Password, Abnormal Security, Aidoc, Airtable, AlphaSense, Apollo.io, Artisan AI, Beamery, Brex, Cerebras, Clari, ClickUp, Clio, Clockwise, Cloudflare, Cognism, Confluent, Darktrace, Databricks, Datadog, DataRobot, Deepgram, DeepL, Descript, DocuSign, Dropbox, Dynatrace, Eightfold AI, Elastic, Endor Labs, Fal, Flatiron Health, FullStory, Gainsight, Genesys, Gitpod, Gumloop, Hex, HireVue, Honeycomb, Hume AI, Immuta, Livekit, MarketMuse, Markprompt, Mural, Neon, Netlify, New Relic, ngrok, Okta, OneTrust, Optimizely, Pilot, Pinecone, PlanetScale, Poolside, Postman, Procore, Qdrant, Qualified, Recall.ai, Recraft, Rippling, Samsara, Scale AI, SentinelOne, Sourcegraph, Starburst, Stripe, Textio, Trigger.dev, Twilio, Vectra AI, Veeva Systems, Vercel, Viz.ai, Warmly, Webflow, Windsurf (Codeium), WorkOS, Yotpo, ZoomInfo, Zscaler.

40 companies use only Intercom: AI21 Labs, Attio, Bardeen, CalypsoAI, Clay, Cloudinary, Copy.ai, Corti, Every, Figma, Gamma, Grain, Grammarly, HeyGen, Humanloop, Knock, Lakera, Linear, MagicSchool AI, Manus, Motion, Neptune.ai, Otter.ai, Pencil, Persado, Phenom, Photoroom, Puzzle, Reclaim.ai, Speechify, Stackblitz, Superhuman, Synthesia, Taskade, Tines, Together AI, Upstash, Vectorize, Vitally, Weights & Biases.

Alternatives (CRM & Support)