Compare/Salesforce vs Zendesk

Salesforce vs Zendesk

CRM & Support

Key Differences

Salesforce is used by 101 companies while Zendesk is used by 80 companies. 34 companies use both.

Salesforce has 27% adoption across tracked AI companies, compared to 21% for Zendesk.

67 companies use only Salesforce: Abnormal Security, Aidoc, Airtable, AlphaSense, Apollo.io, Artisan AI, Asana, Brex, Cerebras, Clari, Confluent, Databricks, DataRobot, Deepgram, DocuSign, Drata, Eightfold AI, Elastic, Endor Labs, Fal, Genesys, Gitpod, Groq, Gumloop, Hex, Honeycomb, Hume AI, Immuta, Labelbox, Livekit, Lusha, MarketMuse, Markprompt, MongoDB, Mural, Neon, Okta, OneTrust, OpenAI, PagerDuty, People.ai, Pilot, Pinecone, Poolside, Procore, Qdrant, Qualified, Recall.ai, Retool, Rippling, Scale AI, Snyk, Sourcegraph, Starburst, Stripe, Textio, Trigger.dev, Twilio, Vectra AI, Vercel, Verkada, Viz.ai, Warmly, Workato, Yotpo, ZoomInfo, Zscaler.

45 companies use only Zendesk: Ada, Airbyte, Atlassian, Avoca, Box, Calendly, Canva, Chatbase, CircleCI, Clearbit, Cloudinary, Cognition AI, Conversica, Crescendo AI, Crusoe, Duolingo, ElevenLabs, Figma, GitHub Copilot, GitLab, Grammarly, Greenhouse, Instabase, Ironclad, Krisp, LeadIQ, Loom, Miro, Mixpanel, Mozilla, Mutiny, OpenRouter, Otter.ai, Outreach, Ramp, Replit, Sardine, Spring Health, Superhuman, Tines, Unleash, Voiceflow, Wiz, Zapier, Zilliz (Milvus).

Alternatives (CRM & Support)